Privacy Policy

When you book a training session or send us an inquiry, we collect the following:

• Contact information: your full name, phone number, and email address.
• Booking details: the course you select, your preferred date and time, and any optional message you include.
• Payment information: when you pay a deposit, your card details are submitted directly to our payment processor, Square. We do not see, store, or have access to your full card number. We receive only a confirmation that the payment succeeded along with the last four digits of the card and a receipt URL.
• Calendar information: your name, contact details, and session details are stored in our private scheduling calendar so we have an organized record of upcoming sessions.
• Server logs: standard web server logs may temporarily record your IP address, browser type, and the pages you visited. These logs are kept for diagnostic and security purposes only.

We use your information solely to deliver our services.

• Respond to inquiries and schedule training sessions.
• Confirm appointments, send booking receipts, and provide pre session instructions.
• Process the $50 deposit through Square.
• Coordinate the logistics of meeting you at your chosen training location.
• Send transactional emails directly related to your booking, including confirmation, balance reminders, and changes.

We do not use your information for advertising, profiling, or marketing. We do not send unsolicited newsletters.

We use the following services to deliver our training and communications. Your data is shared with these processors only as needed to provide the service you have requested.

• Square (payment processing). When you pay a deposit, your card data is collected by Square's secure payment form and processed by Square Payments Inc. Square's privacy policy is at https://squareup.com/legal/privacy
• Google Calendar (scheduling). Your name, contact details, and session details are stored in our private Google Calendar so we have an organized record of upcoming sessions. Google's privacy policy is at https://policies.google.com/privacy
• Resend (transactional email). Booking confirmations, balance reminders, and contact form responses are sent through Resend. Resend's privacy policy is at https://resend.com/legal/privacy-policy
• Vercel (hosting). Our website is hosted by Vercel Inc., which may collect standard server logs. Vercel's privacy policy is at https://vercel.com/legal/privacy-policy
• Plausible Analytics (anonymous traffic measurement). Plausible does not use cookies and does not collect personal data. Their privacy policy is at https://plausible.io/privacy

We do not sell, rent, or share your personal information with any other third party.

We retain your contact and booking information for as long as it remains relevant to your relationship with LongArm Defense (typically 24 months after your last session) or as required by tax, accounting, and legal record keeping obligations (typically 7 years for payment records). After these periods we delete or anonymize the data. You can request earlier deletion at any time. See Your Rights below.

LongArm Defense training is offered to adults age 18 and over. Students under 18 may train only if accompanied by a parent or legal guardian who provides the booking information on the minor's behalf and is present for the entire session. We do not knowingly collect personal information directly from anyone under 13. If you believe a child under 13 has submitted information through our site, contact us immediately and we will delete it.

You have the right to:

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal record keeping obligations.
• Opt out of any non transactional communications.

To exercise any of these rights, contact us at (443) 269-9540 or adamlong0716@gmail.com. We will respond within 30 days.

We do not use advertising or tracking cookies. Plausible Analytics, which we use for anonymous traffic measurement, does not use cookies. Our hosting provider (Vercel) may set short lived technical cookies required for the site to function correctly.

We take reasonable measures to protect your information. Card data is handled exclusively by Square, a PCI DSS compliant payment processor. All communication with our site occurs over encrypted HTTPS connections. Despite reasonable safeguards, no system is one hundred percent secure, and we cannot guarantee absolute protection of information transmitted over the internet.

We may update this Privacy Policy from time to time. The Last updated date at the top of this page reflects the most recent revision. Material changes will be reflected on this page. Continued use of our services after a change indicates your acceptance of the updated policy.

For questions about this Privacy Policy or your personal data, call (443) 269-9540 or email adamlong0716@gmail.com.